5 Comments
User's avatar
Frederic Sanders's avatar

Just yesterday I had exactly this conversation with my UX designer. He was trying to improve on the old (horrible boilerplate) design and I had to keep reiterating that we had to focus on what the reason with user was on our website. In the end it turned out we just needed a single form field (like the Google homepage). That was a nice ‘breaking the frame’ moment.

Expand full comment
keith newman's avatar

I think our pieces are very complimentary - u agree? LMK and don’t hesitate if there is something of interest to follow up on or where I can help. Keith, the Startup Whisperer @ https://keithnewman.substack.com/?utm_campaign=profile_chips

Expand full comment
Eng Sales's avatar

Thanks for sharing this Mike.

It's also great to remember that when you hear, "This is the way we have always done it." there is an opportunity there.

There are a lot of opportunities out there. haha

Expand full comment
Stephen Fairbairn's avatar

Great use of the strategy concept as well:

Does it offer new value? Is there a hard innovation? Does it scale?

The strategy is about the unique value that people cannot find elsewhere

It defines what makes the offer different

It must be a contrarian offer to other products that competitors are not interested in

Expand full comment
Ashourina's avatar

So well said, especially the analogy of the frame. Thank you for encouraging us to step outside of the "frame".

Expand full comment