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Frederic Sanders's avatar

Just yesterday I had exactly this conversation with my UX designer. He was trying to improve on the old (horrible boilerplate) design and I had to keep reiterating that we had to focus on what the reason with user was on our website. In the end it turned out we just needed a single form field (like the Google homepage). That was a nice ‘breaking the frame’ moment.

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Stephen Fairbairn's avatar

Great use of the strategy concept as well:

Does it offer new value? Is there a hard innovation? Does it scale?

The strategy is about the unique value that people cannot find elsewhere

It defines what makes the offer different

It must be a contrarian offer to other products that competitors are not interested in

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Ashourina's avatar

So well said, especially the analogy of the frame. Thank you for encouraging us to step outside of the "frame".

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